Silver Code
For regulated SMEs · EU

Verifiable answers from your documents.

Keep the source, the version, and the deployment under your control — not on someone else's roadmap.

See how it works
Example · answer verified Source Lock active
What is the cooling step tolerance for line 4 after the v3.2 revision?
Cool the batch to 4 °C ± 0.5 °C within 90 minutes of fill completion. Document the time-temperature curve in the line log.
PDF
SOP-47B — Cold Chain & Cooling Protocol
v3.2 · approved · effective 2026-03-12
§4.2 · p. 12
Shipped
Already live with EU customers
Promise
Shows the source of every answer
Deploy
Runs in your environment
Built into the answer

Three things that have to be true before we answer.

Trust isn't a feature we bolt on. It's a precondition we run for every response — source, version, and audit before content.

01 / 03

Sovereignty

Deploy inside your environment when SaaS is not acceptable. EU residency, your VPC, your keys.

02 / 03

Integrity

Every answer is tied to the right document at the right version. Stale revisions are blocked, not summarised.

03 / 03

Auditability

Citations, logs, and explicit fallback behaviour for every response. Nothing is invisible to your reviewers.

Audit log · example

Every request is logged. Nothing is invisible.

Reviewers see three behaviours, every one documented: a cited answer, a blocked stale revision, and a refusal when no source matches.

Audit log · 3 recent requests 2026-05-21 · UTC
Cooling tolerance for line 4 after v3.2?
14:32 · cited · SOP-47B v3.2 §4.2 · effective 2026-03-12
Cited
Sterilisation temperature at 121 °C?
14:35 · blocked · SOP-22A v1.4 superseded by v2.0 · stale revision
Blocked
Plant ROI projection for 2027?
14:38 · refused · no source in approved set · out-of-scope fallback
Refused
How it works

A retrieval pipeline you can audit, end to end.

No magic. Three deliberate steps between your documents and the answer the user sees.

Step 01

Ingest

Connect to the repositories you already trust — SharePoint, Confluence, Google Drive, file shares, document management systems. Document versions and approval state are preserved, not flattened.

Step 02

Lock

Source Lock pins every retrieval to a specific document at a specific revision. Superseded versions are blocked at query time. Out-of-scope questions are refused with a documented fallback, not improvised.

Step 03

Answer

Verified responses with inline citations, full audit log per request, and the exact source title, revision, and effective date returned alongside the text. Reviewers see what the system saw.

Deployment Runs in your VPC, on your keys, with EU data residency. SaaS, hybrid, or fully on-prem — same product, different boundary.

Pilot domains

Three places where the wrong answer costs you.

The strongest first pilots replace a search-and-skim workflow that operations already loses time on.

01 / 03

Quality & SOPs

Controlled answers for operations and approved procedures — no guessing past the last approved revision.

02 / 03

Compliance

Policy and control answers with source and effective date. Auditors get the trail, not the summary.

03 / 03

Support

Faster replies without outdated instructions. The model can only answer from the manuals you ship today.

Compliance · example

Obligations stay pinned to the rule that created them.

Every controlled obligation links to the regulation, the version, and the effective date. When the rule changes, the obligation knows. When it doesn't, you do.

Compliance Q&A · example Q2 2026
Which obligations are due this quarter, and what's their source?
Three controlled obligations apply. Each pinned to its rule:
VAT Return Q1 2026
filed 2026-04-23 · pinned to VAT Code §52 · consolidated 2024-09-01
Done
UBO update — shareholder change
due 2026-06-15 · pinned to EU 2015/849 Art. 30 · effective 2025-11-01
At risk
Annual accounts 2025
due 2026-07-31 · pinned to Commercial Code §75 · effective 2024-01-01
Pending
Trust Pilot

Six to eight weeks. One knowledge domain. Verifiable answers on day one.

A productized engagement designed for SMEs that need a defensible answer system without a year-long platform project.

Scope
One knowledge domain — typically a controlled document set: SOPs, policies, support manuals, or compliance library. We do not boil the ocean.
Timeline
Six to eight weeks from kickoff to a running system, including ingestion, evaluation, and pilot user feedback. Two-week scoping precedes commit.
Deliverables
Working RAG system in your environment, evaluation report, audit log surface, fallback policy, and a documented hand-over package for your team.
Deployment
EU-resident infrastructure by default. Customer VPC, hybrid, or fully on-prem on request. Your keys, your boundaries, your data.
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